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Returns & Refunds

Returns and Exchanges at Praise

Kickin' It to the Curb

  1. Our Praise gear is custom-made to fit your style. But if you're not feeling it, you can bail on the sale agreement, no questions asked. You've got 30 days from when you (or someone else you chose, not the delivery person) get your gear to change your mind. Because our clothes are made just for you, you can only start the return process after you've received your gear. This doesn't apply to sale items though, you can't return those.

  2. If your order has multiple items delivered separately or in parts, you've got 30 days from when you (or someone else you chose, not the delivery person) get the last item to change your mind.

  3. To make the return deadline, you've got to let us know you want to bail on the sale before the 30 days are up.

  4. To cancel the sale, you've got to tell us straight up. You can use the form in Annexe No. 2 of our Regulations, but you don't have to.

  5. If you cancel the sale:

a) You've got to send your gear back to us ASAP, but definitely within 7 days of when you cancel the sale. You've made the deadline if you send your gear back before the 7 days are up. You've got to cover the return shipping cost.

b) We'll refund all the money you paid us, except for the delivery cost, ASAP, but definitely within 7 days of when you cancel the sale. If you're returning an order, you've got to return everything.

We'll refund you the same way you paid us, unless you're cool with something else. Either way, you won't have to pay any charges connected with returning your gear.

  1. We can hold off on the refund until we either get your gear back or you show us proof that you've sent it back.

  2. If your gear has lost value because you've used it more than you needed to check it out, you'll have to cover the difference.

  3. You can't cancel the sale if it's for non-prefabricated goods made according to your specifications or for your individual needs, as stated in Article 38 of the Consumers' Rights Act of 30 May 2014 (Dz. U. of 2014, item 827).

Swapping Out Your Gear

  1. If you're a customer, you can ask us to swap the gear you bought for another item of the same type or any other gear in our shop, for an extra payment or refund of the difference in value. If we have to refund you, you get to choose how you want it.

  2. If we agree to swap your gear, you've got to cover the shipping cost.

A WORD FROM THE GUY BEHIND PRAISE

ALAN RADTKE

Hey there, thank you for taking a moment to read this! Your interest shows that you really care about what you wear. That's something we truly respect.

Navigating through the sea of brands trying to sell their wares can be overwhelming, we get it. The deeper we dived into the fashion world, the more we noticed a lack of genuine vision behind many brands. Yes, their photos were attractive and their clothes seemed decent, but something was amiss.

Ever experienced the disappointment of receiving a product that looked great online, but fell short in terms of cut and stitching? We've been there. Amidst the multitude of brands, it seemed like few had mastered a cut that flattered all body types. We knew we could rise to the challenge, and we believe we have.

The first thing to know about Praise is our obsession with the perfect cut. We're committed to designing clothes that don't just fit, but feel like they were made just for you.

Quality isn't just a buzzword for us, it's a promise. We back this promise with a fair pay policy that we stand by firmly. We're proud to be from Poland, and all our pieces are crafted here, by talented seamstresses we personally know and trust.

And yes, while it may sound like a cliché, we are committed to eco-friendliness. We use sustainable materials, minimize waste through efficient production, and support carbon offset initiatives.

I hope you'll get in touch with us on Instagram (@praisethewear) and also with me personally (@alainrr). We count on you! Let's change the narrative together.

Again, you have my utmost respect for reading through my little story. Welcome to the Praise family!